FAQ

INSTAGREEN Tea in a cup is a unique concept of packing the fresh organic green tea inside the cup with an infusion layer with best packaging, at an everyday affordable price.

Learn about our Concept

Our guiding principle is simple: Creative, Innovative and best of rejuvenating sip of green tea, anytime and anywhere with Instagreen.

How are Instagreen tea cups different from other green teas in the market?

Our concept itself is very much different from other teas in the market. Mostly green tea are available in sachets and tea bags, INSTAGREEN Tea in a cup is a unique concept of packing the fresh organic green tea inside the cup with an infusion layer with best packaging, at an everyday affordable price.

What is the shelf life of INSTAGREEN tea cups?

For best quality, our tea should be consumed by 12 Months of the manufactured date printed on the cup. To find where the BEST BY or MFD DATE is located please look at the bottom of the other side of the cup.

What are the nutritional facts?

A standard guideline to reading and interpreting nutrition labels is given below. Energy 93K Cal/100g, Proteins 18.9/100g, Carbohydrates 4.2/100g.

Are Instagreen teas organic?

Yes 100% organic.

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How do I order a box of pet jar Instagreen tea cups?

Ordering is simple. You can choose either a single flavor or a variety pack. Type and enter your delivery and payment details. Then all you have to do is sit back and wait to enjoy the tea when it arrives, simple as that.

Be sure to check our specials to get yourself the best deal on your Instagreen purchase.

Can I order boxes to more than one address?

Yes, you can set up as many delivery addresses as you like. Simply add more addresses, and when you next schedule your next boxes you’ll be able to select where you would like them delivered.

How will registering with Instagreen help me?
  • It makes the ordering process simpler
  • You can register for the customer loyalty program and earn points for each purchase you make and redeem against future purchases. The loyalty program is very simple and straightforward – you earn a point for every Rs 50 you spend on the product. Redeem each point earned for a rupee off at any point that you choose to
  • Specials – from freebies to promotions, registering will help you take full advantage of any promotions that we run
Do you offer Cash on Delivery option?

Yes we do. Please visit the page on payments and security for any further questions.

I’m not happy with my order, what do I do?

Give us a call or email us. Let us know why you are unhappy. We’ll give you a refund or send out a replacement – whatever suits you best.

Do you charge additional shipping charges?

Yes, we currently charge Rs 50/- additional shipping fees for delivery

What is the standard delivery time?

Please allow three to five days for your order to reach. If you are in Hyderabad we’ll probably get your order to you sooner than that.

If you are in Hyderabad you can pick up Instagreen tea at any of these following locations
  • Our address – full address
  • Shopping Malls & Departmental Stores
  • Tea Stalls & Bakers
  • Gyms & Yoga Studios
  • General & Medical Shops
  • Online
  • Other locations

We’ve only just launched and are working very hard to expand the areas we can deliver to. Keep an eye on our website for changes in the future!

Where can Instagreen tea cups be delivered?

Instagreen tea cups can be shipped to Hyderabad, Vijayawada & Visakhapatnam and other cities in the South.

Do you offer samples or coupons?

We have been known to send samples of new flavors or coupons to our registered users and Facebook fans, from time to time! Sign up now to be kept uptodate on products, events, promotions and more! Rest assured, we do NOT share your name, email or address with any other company, nor will we spam you with unwanted emails. Visit the following page to know what specials are currently being run.

I have suggestions - Who can I talk to?

We encourage our consumers to give their valuable feedback and suggestions in helping us grow and better serve them. We believe in transparency and urge our customers to stay curious and reach us with their queries- At any time that you have a question please email or call us and we will respond to you within 24 hours.

Any other questions?

If you can’t find the question here, you can always ask us on hello@instagreentea.com and we’ll do our best to get back to you by the end of the day!