Delivery Information

What locations do you deliver to?

Instagreeen tea can be shipped to Hyderabad, Vijayawada, Visakhapatnam and other cities in the South.

How can I track delivery of my order?

We use multiple local courier companies to get your order across to you. Along with your delivery confirmation we’ll give you a number that you can use to track delivery easily online.

Do you charge additional shipping charges?

Yes, we currently charge Rs. 50/- additional on shipping fees for delivery.

I can’t find my office address on the list of billing addresses?

Cannot find your office address on the list? Send us a quick note from the Contact Us page and we’ll make sure it’s added to the list.

Do you charge additional shipping charges?

No, we do not currently charge any additional shipping fees for delivery.

Can I cancel my order?

All packages are ready for shipment and taken by 6:00 PM on the day of the order. Orders can only be canceled and fully refunded before 6:00 PM the day of your scheduled shipment. Call us and we will try our best to help you if the order has not been delivered yet. Please call us at Toll Free: 1800-4252-629

What is the standard delivery time?

Please allow three to five days for your order to reach. If you are in Hyderabad we’ll probably get your order to you sooner than that.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.